Terms and Conditions

Last Updated: [16/8/2023]

Welcome to characterville.co.uk (the “Site”), a UK-based e-commerce store specialising in character clothing. By using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. Acceptance of Terms

By accessing and using this Site, you accept and agree to be bound by the terms and provisions of this agreement, as well as any relevant laws and regulations. If you do not agree to these terms, please do not use this Site.

2. Intellectual Property

The content, trademarks, logos, and other intellectual property found on the Site are the property of Characterville or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use or reproduce such content without express written consent.

3. User Conduct

You agree to use the Site for lawful purposes only. You must not engage in any fraudulent activities, misrepresent yourself, or engage in conduct that is harmful or offensive to others.

4. Account Registration

Some services may require an account. You agree to provide accurate information and are responsible for all activities that occur under your account.

5. Purchases

When purchasing products, you agree to provide accurate payment information. All prices are listed in GBP and include VAT where applicable. Returns and refunds are governed by our Return Policy.

6. Limitation of Liability

Characterville shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the Site or any products purchased through the Site.

7. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Kingdom.

8. Changes to Terms

Characterville reserves the right to change these terms at any time. Changes will be posted on this page.

Cookie Policy

At characterville.co.uk, we use cookies to enhance your online experience. By using our Site, you agree to the use of cookies as described below:

What Are Cookies?

Cookies are small text files placed on your device to store information about your preferences and activities on our Site.

How We Use Cookies

We use cookies to remember login details, shopping cart contents, and to analyse user behaviour to improve our Site.

Third-Party Cookies

We may use third-party cookies for advertising and analytics purposes. These cookies are managed by third-party organisations, and you can manage them through your browser settings.

How to Manage Cookies

You can change your cookie settings at any time through your browser. Please refer to your browser’s help section to learn how to manage or disable cookies.

Changes to Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions or concerns regarding these terms or the use of our Site, please contact us at:

[email protected]

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.